Are PDF’s The Hidden Potholes in Your Road To Compliance?

An image of a pothole representing how pdf documents can prevent you from being ada compliant without knowing it

When we talk about ADA compliance, what often springs to mind are public-facing websites and user interfaces. If you're responsible for managing a website or intranet, you've likely done some research to ensure your platform is compliant. Platforms like WordPress for websites and SharePoint and Teams for intranets usually come equipped with features that make it easier to meet ADA requirements. However, there's an often-overlooked aspect that can easily slip through the cracks: Document Accessibility.

The Importance of ADA-Compliant Documents

The Americans with Disabilities Act (ADA) doesn't just apply to how navigable your website is or how accessible your physical premises are; it also applies to the documents you distribute. That's right—your PDFs, Word documents, and other downloadable content must also be ADA-compliant. Non-compliant documents can be just as much of a barrier as an inaccessible website, hindering users from gaining the information they need.

Why Popular Platforms Don't Solve Everything

Platforms like WordPress, SharePoint, and Teams are developed with accessibility in mind. They typically cater to a range of needs, including color blindness and mobile responsiveness. But while these platforms may handle the accessibility of your web pages well, they don't automatically make your downloadable documents ADA-compliant. The responsibility for ensuring document compliance falls squarely on the organization.

How to Create ADA-Compliant Documents

The good news is that creating ADA-compliant documents is easier than you might think. Modern versions of Microsoft Office and Adobe Acrobat offer built-in accessibility checkers that can highlight issues and recommend fixes. Here are some quick tips:

Microsoft Word

  1. Use built-in styles for headings and subheadings.

  2. Include alternative text for images.

  3. Run the 'Check Accessibility' feature under the 'Review' tab.

PDF Documents

  1. Ensure all text is selectable and not part of an image.

  2. Include tags that define the document's structure.

  3. Run an accessibility check in Adobe Acrobat.

Reminding Employees to Generate ADA-Compliant Documents

It's crucial to make ADA-compliant document creation part of your organizational culture. Here are three popular methods to keep your team on track:

  1. Regular Training: Conduct regular training sessions on creating ADA-compliant documents.

  2. Automated Reminders: Use automated reminders that prompt employees to run accessibility checks before finalizing documents.

  3. Checklists: Provide a checklist of ADA-compliant features that employees can easily reference when creating documents.

Conclusion

While platforms like WordPress, SharePoint, and Teams offer robust accessibility features, they are not a one-stop solution for ADA compliance. Your responsibility extends to every file and document you make accessible to users. Ignorance isn't an excuse, but education and proactive management can make compliance a seamless part of your operations.

Do you need to train your staff on ADA compliance requirements? Contact us for ADA Upskill trainings or consultations.

Navigating Unusual Digital Transformations, M365, SharePoint, and Teams Situations
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