M365 Competency

Empowering Teams with Practical Answers

Elevate Your Workforce

with On-Demand Knowledge for Immediate Impact


In today’s digital workplace, employees need quick, actionable answers—not lengthy training sessions that take time away from productive work. At JFD, we’re dedicated to providing training solutions that don’t just teach but empower, giving employees the skills and knowledge to work confidently within Microsoft 365, including SharePoint, Teams, and OneDrive. Our philosophy is simple: the best training is the one that supports employees in real-time, exactly when they need it.

Our Approach: Our video-based curriculum offers the flexibility to be embedded directly within a SharePoint training and support site or integrated into your existing Learning Management System (LMS). We believe in equipping employees with practical skills that are immediately applicable, ensuring they’re ready to excel from day one.

Satisfaction Guarantee: We stand behind our training solutions. If you’re not satisfied with the results within the first 90 days, we’ll work with you to adjust the training to better meet your team’s needs—at no additional cost.

 


Microsoft 365 Training Series: Foundational Skills for Real-World Competence

A Unique, Role-Based Curriculum for Maximum Efficiency and Support

Our Microsoft 365 Training Series is uniquely structured around the specific roles employees hold in SharePoint: Visitors, Contributors, and Site Owners. This role-specific design reduces training time and ensures each user gains the exact knowledge they need to be productive. This progressive, permission-based learning model is highly efficient, drastically shortening the time needed to reach competence.

  • Tailored Content by Role: The curriculum consists of 30 concise, 5-minute videos—10 for each role level—building on each other to ensure each user type learns only what’s relevant to their tasks. Visitors gain foundational knowledge, Contributors expand on it with content specific to their permissions, and Site Owners receive the advanced knowledge required to manage sites.

  • Practical and Efficient: Each video focuses only on what each role needs to know. For example, the calendar module teaches Visitors to view events, Contributors to create or edit events, and Site Owners to manage permissions—all without unnecessary information.

  • Dual Functionality: Our training series serves as both structured learning and an on-demand support tool, allowing employees to find quick answers or progress through sequential learning, as needed.

Pricing: The Microsoft 365 foundational training starts at $7,500 for a fully structured, reusable video series designed for unlimited access within your SharePoint or LMS. Quarterly refreshes and updates are available starting at $750.

Satisfaction Guarantee: If our foundational training does not meet your expectations, we will re-evaluate and make any necessary adjustments to ensure it aligns with your team’s needs.


Custom Training Solutions for Your Unique Workflows

Tailored Training that Reflects Your Company’s Processes and Software

JFD understands that each organization has unique workflows, software, and governance requirements. Our custom training solutions are designed with this in mind, ensuring that employees receive training specific to your environment and processes.

  • Customized Content: We create training videos that address your organization’s unique software routines and procedures, using real-world examples from your operations.

  • Consistent, Reliable Training: Employees receive standardized guidance, minimizing discrepancies and ensuring best practices are consistently followed.

  • Flexible Access: These custom training videos can be stored in a SharePoint training site or your LMS, offering 24/7 access for immediate, just-in-time learning.

Pricing: Custom training packages start at $7,500, covering initial consultations, video production, and setup within your SharePoint or LMS. For more complex customizations, including advanced workflows or specialized software training, packages can range from $10,000 to $15,000.

Satisfaction Guarantee: We’re committed to delivering training that’s both relevant and practical. If adjustments are needed to better align with your workflows, we’ll make them within the first 90 days at no extra charge.


SharePoint-Based Training & Support Site

A Central Hub for Continuous Learning and Real-Time Support

Our dedicated SharePoint-based training and support sites transform your intranet into a centralized resource for both structured learning and on-demand assistance. This self-sustaining platform is designed to house all training resources, making it easy for employees to find answers quickly.

  • Sequential Learning: Videos are structured as a progressive curriculum, allowing employees to build their skills systematically based on their role.

  • On-Demand Help: With searchable video tutorials, employees can find answers as they work, improving productivity and minimizing disruptions.

  • Scalable and Accessible: All training content is available in one place, fostering a continuous learning environment that grows with your organization.

We believe SharePoint is the ideal platform for hosting training and support, enabling it to “train and support itself.” However, if you already have an LMS in place, our videos can be integrated into your existing system to maximize flexibility.

Pricing: The setup for a dedicated SharePoint training and support site starts at $8,000, covering the setup, configuration, and integration of any training materials purchased from JFD. Our video-based curriculum can be seamlessly added to the portal as part of this setup at no additional charge. Ongoing support and maintenance packages are available starting at $500 per month.

Satisfaction Guarantee: We guarantee that your SharePoint training site will be designed to meet your organization’s needs. If adjustments are required within the first 90 days to optimize usability, we’ll handle them promptly.


Curated “Best of the Web” Video Content

Cost-Effective, High-Quality Training with Curated Resources

To complement our custom training, we offer a curated selection of high-quality, publicly available videos that cover best practices in Microsoft 365 and intranet usage. This content can be seamlessly integrated with our training site, offering a cost-effective option for expanding your training library.

  • Budget-Friendly: Reduces training costs by leveraging existing quality resources.

  • Up-to-Date Content: Curated and updated regularly to ensure employees always have access to current information.

  • Easy Integration: These curated videos can be added to your SharePoint site, enhancing your training options without significant additional investment.

Pricing: Curated content packages start at $1,500 for initial selection and integration. Quarterly refreshes and updates are available starting at $750.

Satisfaction Guarantee: We’re confident in the quality of our curated selections. If you’re not satisfied with the curated content, we’ll provide alternative resources that better match your team’s needs at no additional cost.


Executive Training: Maximizing SharePoint’s Value for Strategic Impact

If you’re an executive responsible for overseeing your organization’s investment in SharePoint, you understand the importance of maximizing ROI. While end-user training is essential, executive coaching on the Microsoft 365 platform and SharePoint can empower you with the insights and tools to ensure your intranet’s success from the top down.

Our tailored executive sessions provide you with a high-level understanding of the platform, focusing on strategic, bottom-line insights that help you harness SharePoint’s full potential and guide your organization to sustained success. In just a few hours, we’ll help you understand:

  • What the Microsoft 365 Platform Is and Isn’t: Know exactly what SharePoint and Microsoft 365 can do for your organization, and how to leverage it for practical, real-world needs.

  • How General AI Enhances Productivity: Discover how tools like Microsoft Copilot and other AI solutions can streamline operations and support intelligent decision-making.

  • The Anatomy of a Successful Intranet: Learn the structures, strategies, and governance frameworks that make intranets productive and resilient.

  • Spotting Warning Signs Early: Gain the skills to recognize signs of a struggling intranet, so you can address issues proactively.

  • Empowering Middle Managers with Technology Awareness: Equip your leaders to drive productivity and engagement across departments, ensuring technology is embraced and used to its fullest.

These sessions provide bottom-line executive insights that equip you to guide your organization’s SharePoint investment with clarity and confidence. Executive training sessions start at $1,500, customized to your goals and the specific needs of your organization.

Interested? Book a free consultation to discuss how our executive training can support your strategic goals and protect your investment.


Our Commitment to ROI: Practical Training, Real Results

At JFD, we understand that effective training is an investment, not an expense. We are dedicated to delivering training solutions that produce tangible results by enabling your employees to perform confidently and efficiently within Microsoft 365 and custom applications. Whether housed in a SharePoint site that supports itself or integrated into your LMS, our training series offers practical answers that drive competence, productivity, and a measurable return on investment.

Satisfaction Guarantee: We stand behind the quality and effectiveness of our training solutions. If you’re not fully satisfied within the first 90 days, we’ll work with you to make the necessary adjustments—at no additional cost—to ensure you see the results you expect.

Ready to transform training into a practical, productivity-boosting tool? Contact us for a free consultation and let’s discuss a customized solution that aligns with your goals and budget.