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Microsoft 365

Microsoft 365 - Services


M365 SharePoint | Teams Intranet Services

Although there are over 300 content management platforms available today, it is projected by industry experts that Intranets based on Sharepoint and Microsoft Teams will have a 75% market share within the next year or two. Although the combination of Sharepoint and Teams can deliver phenomenal return on investment for an organization when architected correctly, many organizations, fail to recognize the importance of architecting and governing their intranet. Many organizations today, in part due to how rapidly companies had to move to a “work from home” model, have ended up with a intranet desperately in need of transformation. Jack Frost Design offers a range of services to transform damaged environments or architect fresh ones.


Microsoft Copilot Upskilling (AI)

In the fast-moving world of business, leveraging the right tools at the right time makes all the difference. Microsoft Copilot is not just another AI tool—it's your team's key to unlocking new levels of productivity, automation, and streamlined workflows. But to fully harness its power, your team needs the skills to put Copilot to work efficiently and effectively.me spent learning how to talk to it, feed it, and refine its results will pay astronomical dividends.

Our Microsoft Copilot Workshops are designed specifically for operations managers and teams who need fast, measurable results. Whether you’re looking to optimize your document environment, configure AI-powered tasks, or unlock Copilot’s advanced features, we have a workshop tailored to your goals.


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M365 Competency

In today’s digital workplace, employees need quick, actionable answers—not lengthy training sessions that take time away from productive work. At JFD, we’re dedicated to providing training solutions that don’t just teach but empower, giving employees the skills and knowledge to work confidently within Microsoft 365, including SharePoint, Teams, and OneDrive. Our philosophy is simple: the best training is the one that supports employees in real-time, exactly when they need it.


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M365 Process Automation & Workflows

Redefining Microsoft's "Power Platform" and “Microsoft Forms” as mere upgrades to InfoPath and SharePoint Workflows is an understatement of their profound capabilities. These tools have ushered in a new era in process automation. Equipped with advanced features like business intelligence, expansive data connections, and AI builders, they far outperform their forerunners.

The transformative power of these platforms is further enhanced by the availability of templates, particularly with Microsoft Forms. These templates catalyze the creation of diverse process automation solutions, providing a springboard for rapid development. Coupled with an intuitive visual interface for integrating business logic, these templates make it possible to quickly turn concepts into functional systems. The combination of ease, aesthetic appeal, and robust functionality underscores the remarkable return on investment even simple implementations can yield, presenting an opportunity too valuable to overlook.


Content Inventories, Consolidation and O365 Cloud Migration

Migrating to the Cloud represents a prime opportunity to improve your Intranet by first removing the ROT (Redundant, Outdated and Trivial).  Migration offers additional opportunities to:

  • Prepare for M365 Copilot adoption

  • Review and consolidate libraries and sites

  • Establish your Microsoft Teams structure

  • Reorganize Sites to simplify navigation and permissions.

  • Remove incompatible 3rd-Party add-ons and custom code.

If you're moving to the Cloud, and have some questions, we invite you to learn more or to schedule a consultation.


Good news! As records management becomes increasingly critical, Microsoft has continuously enhanced its tools, making implementation easier and more accessible than ever.

With just a few well-chosen metadata tags and corresponding retention policies, classifying and organizing documents is now dramatically simpler than it was just a few years ago. These updates mean that setting up and maintaining a compliant, streamlined document management system is within reach for any organization, regardless of size or complexity.

The benefits are substantial: not only can you locate any document instantly, but there’s also an invaluable sense of confidence that comes from knowing your document management procedures are both organized and fully compliant with regulatory standards. Additionally, automated retention and classification reduce clutter, improve security, and optimize storage, setting the stage for more efficient workflows across your organization.